Information About Us
The Darbi family (“Darbi” or “We”) includes the legal entities listed here, all of which share this Privacy Policy:
- “DARBI” Ltd., registered office and management address: Sofia, Sveta Nedelya Square 4
- “DARBI FOUNDATION”, registered office and management address: Sofia, Sveta Nedelya Square 4
- “CPG DARBI” Ltd., registered office and management address: Sofia, Sveta Nedelya Square 4
- “BI TRAVEL” Ltd., registered office and management address: Sofia, Sveta Nedelya Square 4
Contact Information for Darbi Regarding Data Protection
Darbi Ltd.
4 Sveta Nedelya Square, Sofia 1000
dpo@darbi.eu
Our Privacy Policy outlines how Darbi collects, processes, uses, and stores any information you provide to us, as well as your rights concerning your data. We respect your privacy and take the necessary measures to protect the personal information you entrust to us.
What Data We Collect
To provide Darbi’s services, we need to process information about you. The personal data we may request and process depends on the Darbi services you use or express interest in. We process the following categories of data:
- Data you provide for identification and contact, including your name, phone number, email address, and postal address, as well as that of your parent or guardian if applicable.
- Information you provide about your educational history and interests, demographic information, and other data related to your use of or interest in Darbi’s services.
- Data generated by us in the course of providing services or during pre-contractual interactions, such as information about your contracts, payments, and history of interactions with Darbi and other entities within the Darbi family, including emails, information about your requests, and other feedback we receive from you.
How We Use Your Personal Data
The security of the data you have entrusted to us is very important to us. We implement appropriate technical and organizational measures to prevent unauthorized access, unauthorized or malicious use, loss, or premature deletion of information. All organizations within the Darbi family are committed to protecting the privacy of our current and former clients, employees, potential clients, and third parties with whom we work. We process your personal data for the following purposes:
- To enter into or perform a contract with you for the provision of our services, including responding to your inquiries.
- To provide advice, information, news, and updates on various educational opportunities, and to notify you about our products, services, and social and charitable initiatives, if you have given consent or, for children under 16, if their parent or guardian has given consent.
- To comply with our legal obligations.
- To review your job applications.
- For our administrative purposes and to ensure the quality of the services we provide.
Registration
If you wish to use or access our services, we will ask you to register. During the registration process, we collect personal data necessary for forming and fulfilling contractual and pre-contractual relationships (e.g., first and last name, date of birth, email address, if applicable, educational history and preferences for future education, and, if applicable, additional voluntarily provided data).
Use of Our Websites and Registration Forms by Children
Unless explicitly stated otherwise, all contact forms with Darbi through which we may collect personal data—including paper and online registration forms, inquiries, or feedback—are not designed or intended for individuals under the age of 16. We collect personal data from individuals under 16 years of age only with the explicit consent of their parent or guardian.
Service Providers
We assign tasks to external service providers such as courier, translation, and educational services, as well as maintenance of equipment, systems, software, and data hosting. We carefully select these service providers and regularly monitor them, particularly regarding their diligence and protection of personal data processed by them. All service providers are required to maintain confidentiality and comply with legal regulations. Service providers may also include other organizations within the Darbi family.
Data Retention Period
We will retain information containing your personal data only for the period necessary to fulfill the purposes described in this Privacy Policy. In all other cases, we delete your personal data, except for data that must be retained to comply with our legal obligations (e.g., retention of contracts and invoices according to statutory periods specified in tax, labor, and commercial legislation).
Security
Darbi takes appropriate legal, organizational, and technical measures to protect your personal information, in accordance with the applicable Personal Data Protection Act and the General Data Protection Regulation (GDPR). When using a third-party service provider, we carefully select them and require them to use appropriate measures to safeguard the confidentiality and security of personal data. We employ a range of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure, and continuously improve them in line with technological advancements.
Access
You have the right to access the personal data you have provided to us. You may request from Darbi information on whether and for what purposes we process your personal data by submitting a written request containing the information specified in Article 29 of the Personal Data Protection Act (PDPA). You may also request that your personal data be deleted, corrected, or blocked if it is inaccurate or needs to be supplemented, or if the processing does not comply with the requirements of the PDPA. You have the right to object to the processing of your personal data at any time and to withdraw your consent for the processing of your personal data when such processing is based on your consent. You can contact us in writing, using the contact information provided, to request updates, corrections, or removal of your personal data that you have provided to us.
Changes
We may periodically update this Privacy Policy. If the changes we make are significant, we may post a notice regarding the changes on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we help protect the personal data we collect.